ShopTalk Ep 16: Fake It Til You Make It?

I’ve heard this phrase used by lots of people in various scenarios but here’s what I know for sure, fake it til you make it has some serious consequences. Sometimes even deadly ones. Entrepreneurs are told to fake it til they make it and according to some experts this is very dangerous. There are a […]

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ShopTalk Ep 15: Customer Service and the Bottom Line

If you don’t think there’s a direct correlation between customer service and the bottom line you’d be sadly mistaken. Ninety-six percent of customers who have a bad service experience with your company are likely to leave your company without saying why. They won’t tell you, but they will tell their friends and more than likely […]

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hiring your first employee

ShopTalk Ep 12: Hiring Your First Employee

Subscribe in RSS | iTunes Congratulations! You’re making plans to expand your business and adding staff is part of that expansion. But what about hiring your first employee? Can’t you just 1099 them? Arquella Hargrove Connect with Arquella! Twitter  / LinkedIn This week we talk to HR consultant, Arquella Hargrove and she shares what pitfalls […]

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ShopTalk Ep 11: BES-Creative Staffing Solutions

Subscribe in RSS | iTunes Entrepreneurs and small business owners, the Business Expansion Series (BES) continues! We know that you’re planning for world domination in 2014 and have assembled experts to help you get from Step A to Step B. [pullquote align=”left”] Nikki Parker Connect with Nikki! Twitter  / Freelancer.com[/pullquote] In this episode, we interview […]

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