This show has been archived and is no longer in production. However, please enjoy the content! ________________ If you don’t think there’s a direct correlation between customer service and the bottom line you’d be sadly mistaken. Ninety-six percent of customers who have a bad service experience with your company is likely to leave your company […]
Inevitably it will happen. Someone will say something negative about your brand or service on social media or your company may become enthralled in some negative PR at which point you’re not so sure all PR is good PR. This week, as we wind down our Business Expansion Series, Phyllis Bailey of 3B Resources Group […]
Subscribe in RSS | iTunes When it comes to conversations about bookkeeping and accounting, the public usually hears about companies who cook the books or the artist who’s in trouble because their tax preparer failed to prepare them. It can all be pretty intimidating for any small business owner. [pullquote align=”left”] Connect with Byron! Twitter […]
Subscribe in RSS | iTunes Congratulations! You’re making plans to expand your business and adding staff is part of that expansion. But what about hiring your first employee? Can’t you just 1099 them? Arquella Hargrove Connect with Arquella! Twitter / LinkedIn This week we talk to HR consultant, Arquella Hargrove and she shares what pitfalls […]
Subscribe in RSS | iTunes Entrepreneurs and small business owners, the Business Expansion Series (BES) continues! We know that you’re planning for world domination in 2014 and have assembled experts to help you get from Step A to Step B. [pullquote align=”left”] Nikki Parker Connect with Nikki! Twitter / Freelancer.com[/pullquote] In this episode, we interview […]
Subscribe in RSS | iTunes Entrepreneurs and small business owners, over the next two months, ShopTalk is featuring a special series called Business Expansion Series (BES)! We know you’re planning for 2014 and wanted to give you information that will help you with your expansion efforts. Michica Guillory Connect with Michica! Facebook Our guest for […]
Subscribe in RSS | iTunes November is Have Better Conversations Month and what better way to have great conversations with your target audience than through content marketing done right! If you’ve been on social media any length of time, you’ve undoubtedly seen the phrase content marketing. [pullquote align=”left”] Rachel Parker Connect with Rachel! Twitter [/pullquote] […]
It was a cry of desperation. The woman in one of my Facebook groups urged fellow women entrepreneurs to support one another by sharing, commenting and liking each others online content. She pleaded that we can all benefit from sharing our peers information. I understood her frustration. As entrepreneurs and business owners we want our […]